Where do I submit a question, comment or complaint?
We want to hear from you. Please call us any time at (610) 374-4531 or send us a message using the below form.
My Account / My Information
If I require two different services at the same time, will I be charged for two different Roadside Assistance calls?
Provided that you request more than one service at the time of your initial call for Roadside Assistance, your AAA membership should cover both services under the same service call.
I have permanently moved to Reading-Berks. How do I transfer my membership from another state or region?
Your membership with AAA from the club you have moved here from will be honored here in Reading-Berks until it expires.
How do I log out of my online account?
If you are logged in already, please click the "logout" link at the top of any AAA.com page.
How do I cancel my AAA membership?
A Primary member can cancel coverages and associate members in My Account, or call AAA at (610) 374-4531.
How do I activate or re-activate my membership?
Please call us at (610) 374-4531 or visit one of our local branches.
How can I request a new or replacement membership card?
A new membership card may be requested by visiting this page, or by visiting any AAA Travel & Insurance Center.
How can I make an online payment?
To make an online payment for membership, visit My Account
Can I change my account information?
Yes. Please login into My Account to change account information.
Cancel Your AAA Membership
If you are a Primary member, you can cancel your entire membership.