How do I request Roadside Assistance and what does it cover?
If you need emergency road service in the U.S. or Canada, call (610) 374-7433, or you can request service online or via the AAA Mobile App.
Emergency Road Service / Towing / Battery Service
Can I check the status on an existing emergency Roadside Assistance call?
Yes, you may check the status of your call by visiting your Roadside Assistance queue. You may be asked to login.
Where do I submit a question, comment or complaint?
We want to hear from you. Please call us any time at (610) 374-4531 or send us a message using the below form.
What number do I call for help when I'm out of town?
Call (800) 222-4357. Wherever you are in the U.S. and Canada, your call will be dispatched to a nearby AAA/CAA affiliated service facility that can help you 24 hours a day, 365 days a year.
What is the limit of Roadside Assistance calls for my membership?
Each member (Primary or Associate) in your household is allowed four Emergency Road Service calls per year.
How do I submit a compliment / complaint to AAA?
Please submit your Compliment / Complaint using the form below:
Is Emergency Roadside Assistance available during special weather and emergency conditions?
AAA takes special measures to prepare for unusual weather conditions. However, the volume of service calls during extreme weather or poor road conditions can cause delays.
If I require two different services at the same time, will I be charged for two different Roadside Assistance calls?
Provided that you request more than one service at the time of your initial call for Roadside Assistance, your AAA membership should cover both services under the same service call.
How do I replace my battery that is under warranty?
All AAA Battery Warranty services must be placed through (800) AAA-HELP in order to have a qualified AAA Battery Technician honor the AAA Battery Warranty.
Scope of Service
When your vehicle cannot be made operable upon providing the services listed in Your Guide To AAA Services booklet, we will assist you in finding the nearest open repair shop.