Help - Car & Driving

If you obtain roadside assistance where AAA service is not available or AAA contractor access is restricted (toll roads, limited-access highways), the Club will provide reimbursement for covered services at the prevailing commercial rate for the region, based on your level of membership.

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A battery boost will be provided in an attempt to start your vehicle. All-inclusive mobile battery testing and replacement service (at a member discounted rate) is also available to members in many areas. Please contact us for additional information.

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If your car starts or you remedy your problem before the service provider arrives, please cancel your outstanding service call.

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In an effort to increase the quality of AAA Emergency Roadside Assistance and decrease delays, each member will be entitled to a maximum of four (4) free service calls per year.

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Your personal check, valid credit card or debit card will be accepted by AAA facilities providing emergency road service or repairs for AAA members, up to $250. Call AAA for further assistance.

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Service applies to all properly licensed four-wheel motor vehicles of passenger, pleasure or recreation type (vans, campers and motor homes) regardless of license plate designation - if those services can be safely delivered. Dual-wheeled campers/motor homes are eligible for all services except towing, extrication/winching and tire service. Dual-wheeled unloaded pickup trucks are eligible for all services. Dual-wheeled vans, utility, boat and snowmobile trailers are not eligible for service, with the exception of taxi cabs and limousines. AAA Plus/RV and AAA Premier/RV members receive extended vehicle coverage for all services to include motorcycles, motor homes, pickup trucks with campers, and 5th wheel travel trailers.

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Your vehicle will be extricated/ winched when it can be safety reached from a normally traveled or established and maintained thoroughfare.

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A limited supply of fuel will be delivered to your disabled vehicle to enable you to reach the nearest service station.

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If your keys are locked inside the vehicle, service will be sent to gain entrance.

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The AAA RV Rider is an optional benefit that can be added, for a fee, to AAA Plus or AAA Premier.

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Premier members receive up to two free vehicle history "Car Fax" reports per membership year.

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When your vehicle cannot be made operable upon providing the services listed in Your Guide To AAA Services booklet, we will assist you in finding the nearest open repair shop.

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All AAA Battery Warranty services must be placed through (800) AAA-HELP in order to have a qualified AAA Battery Technician honor the AAA Battery Warranty.

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Provided that you request more than one service at the time of your initial call for Roadside Assistance, your AAA membership should cover both services under the same service call.

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Please submit your Compliment / Complaint using the form below: 

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AAA takes special measures to prepare for unusual weather conditions. However, the volume of service calls during extreme weather or poor road conditions can cause delays.

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Each member (Primary or Associate) in your household is allowed four Emergency Road Service calls per year.

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Call (800) 222-4357. Wherever you are in the U.S. and Canada, your call will be dispatched to a nearby AAA/CAA affiliated service facility that can help you 24 hours a day, 365 days a year.

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We want to hear from you. Please call us any time at (610) 374-4531 or send us a message using the below form.

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Yes, you may check the status of your call by visiting your Roadside Assistance queue. You may be asked to login.

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If you need emergency road service in the U.S. or Canada, call (610) 374-7433, or you can request service online or via the AAA Mobile App.

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Have questions regarding our Driver Education program? Learn more.

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